Words by Andrei Petrenko, VP of Engineering
May 16 2025
4 mins
When millions of moments matter, trust is everything.
At Coda, we don’t just prepare for scale — we perform in it. Powering global brands through their most critical high-traffic events, our platform delivers the scalability and reliability businesses need to grow without limits. Here’s how we build—and continuously strengthen—that trust.
Downtime costs businesses money and jeopardizes customer trust. Coda’s platform is engineered to prevent downtime.
We offer a 99.95% uptime SLA. Our definition of uptime goes beyond server availability; it’s measured by transaction loss, meaning if customer experience dips, we count it as an incident.
Our systems are fully redundant by design, providing unmatched reliability for millions of transactions, even in peak moments. This means that when it counts most, during your biggest promotions, product launches, and seasonal surges — your users can transact with complete confidence.
Scalability isn’t just about handling the expected — it’s about being ready for the extraordinary.
Coda’s infrastructure scales automatically to meet demand, whether you’re handling tens of millions of visits in under 10 minutes or riding a wave of sudden interest 100 times your usual traffic.
Our system regularly manages 20-50 transactions per second (TPS) under normal conditions and seamlessly scales up to over 10,000 TPS during spikes without skipping a beat. There are no bottlenecks or slowdowns—just smooth, reliable performance when you need it most.
We routinely support massive, sharp spikes in traffic that would overwhelm unprepared systems.
One of the world’s most renowned mobile games drives 20x surges nearly every weekend during major marketing promos.
Another popular mobile title from a triple-A publisher consistently triggers 5x traffic bursts every morning. These aren’t gradual ramps — they’re instant peaks that demand precision engineering and proven readiness, which Coda delivers at scale.
Best of all, this scalability is completely transparent and cost-free to our publishing partners—there are no setup fees, no added fees, and no disruptions.
True reliability means being ready not just for internal challenges, but also for issues beyond our control.
When external partners—like payment channels or suppliers—experience disruptions, Coda’s platform response is automatic. Faulty payment channels are immediately disabled to prevent transaction failures, while supplier issues trigger smart message queuing until the partner is back online.
What does this mean for suppliers? When an issue is raised, customers can still make purchases without disruption to their experience. Supplier outages? We queue the transaction, ensuring the customer still checks out smoothly.
Meanwhile, our around-the-clock monitoring team is instantly alerted and proactively contacts the partner to assist in resolution. This ensures that your business continues operating smoothly–even when third parties stumble.
Trust isn’t just built on planning for success — it’s built on preparing for the unexpected.
That’s why Coda’s platform is monitored 24/7 in real-time, with systems that immediately detect and resolve anomalies. In the rare event of an issue, traffic is automatically rerouted to redundant systems or data centers, ensuring uninterrupted service for you and your customers.
And behind that technology is a human team just as committed as the platform itself: our technical support specialists are always on standby, ready to guarantee continuous stability and resolve issues before they impact your business.
Our platform is built to support growth in real time — ready to keep up, scale instantly, and stay reliable to keep up with your needs.
Trusted to scale. Built to last. Powered by Coda.
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